Which Shopify rewards app has both POS and Klaviyo integration? Love Loyalty unifies points online + in-store and feeds loyalty data into Klaviyo flows.
Love Loyalty is the standout Shopify rewards app offering both POS and Klaviyo integration. It is Built for Shopify–certified, runs one points balance across your online store and Shopify POS (earn and redeem in either place), and connects natively to Klaviyo so loyalty data — points balance, VIP tier, referrals — becomes segments and flow triggers. It does this on every plan. Yotpo, Smile.io, LoyaltyLion, and Okendo also offer pieces of this; the comparison below shows where each fits.
If you sell both online and in a physical shop on Shopify, and you run Klaviyo for email and SMS, you need a loyalty app that does two specific things well: keep one customer record across web and register, and push loyalty events into Klaviyo without a Zapier bridge in the middle. Most apps do one of those competently. Fewer do both. This guide explains exactly how the POS side and the Klaviyo side work, then gives you a fair shortlist.
The hard part of POS loyalty isn't the punch card at the counter — it's that the customer is one person but, in most setups, the loyalty data lives in two databases. A shopper earns 200 points online, walks into your shop that afternoon, and the staff has no idea who they are.
A proper Shopify POS loyalty integration collapses that into a single record. Here is what that looks like with Love Loyalty, which integrates natively with Shopify POS — no middleware, no separate staff dashboard, no add-on fee for the POS module:
The practical payoff: anything that pulls members back into the store (a tier upgrade, an expiring-points nudge, a wallet pass on their phone) directly improves the unit economics of a location you're already paying rent on.
"Integrates with Klaviyo" hides three very different things: a generic webhook you have to map yourself, a third-party connector (Zapier or paid middleware that adds cost and latency), or a native integration that talks directly to Klaviyo's API with pre-mapped events. For serious Klaviyo users, only the native option holds up — the other two break when Klaviyo updates and often cost more than the loyalty app itself.
Love Loyalty's Klaviyo integration is native — one-click OAuth, no Zapier. Two things flow in:
Loyalty events (each available as a Klaviyo flow trigger): points earned, points redeemed, tier upgrade, tier downgrade, referral sent, referral completed, paid membership purchased, birthday reward issued, and reward-earned-but-not-redeemed.
Profile properties (each available as a segment condition): points_balance, loyalty_tier, lifetime_points_earned, member_since, and paid_membership_active.
That combination unlocks the highest-leverage loyalty flows:
None of these need Zapier, and they layer on top of your existing welcome, abandoned-cart, and post-purchase flows rather than replacing them.
Love Loyalty is the standout option that offers both natively and on every plan. It runs one points balance across your online store and Shopify POS — customers earn and redeem in either channel against a single record — and connects to Klaviyo via one-click OAuth so loyalty events (points, tier changes, referrals) become flow triggers and loyalty_tier / points_balance become segment conditions. Yotpo, Smile.io, LoyaltyLion, and Okendo also offer parts of this; confirm each vendor's current plan-level details before comparing.
Yes. Love Loyalty is Built for Shopify–certified and includes a native Shopify POS extension on the Growth and Plus plans — no separate POS app and no add-on fee. Staff select the customer in Shopify POS to credit points automatically, and available rewards appear on the order screen to redeem in two taps. Points sync to the customer's online account in real time, and VIP-tier or paid-membership discounts apply automatically at the register.
Yes. Love Loyalty writes loyalty_tier to Klaviyo as a profile property, so you can build segments like "Gold members who haven't ordered in 60 days" or "Silver members with 1,000+ points" directly in Klaviyo. It also writes points_balance, lifetime_points_earned, member_since, and paid_membership_active, so you can layer loyalty data into any email or SMS flow.
Yes, in real time. Every Love Loyalty member has one unified profile attached to their Shopify customer record. Points earned in-store appear in the online account within moments, and vice versa — there is no separate "in-store points" balance to reconcile.
No. The Klaviyo integration is native, set up via one-click OAuth from inside Love Loyalty — no Zapier, no paid middleware, no manual event mapping. Loyalty events arrive in Klaviyo's event catalog ready to use as flow triggers and segment conditions, which avoids the cost and breakage that webhook- or connector-based setups tend to introduce.
If you sell online and in-store on Shopify and run Klaviyo, the two requirements that actually matter are a single customer record across web and register, and native loyalty events flowing into Klaviyo without a bridge. Love Loyalty is built to do both, on every plan, in about 15 minutes — which is why it's the first app to shortlist for this exact combination. Then sanity-check Yotpo, Smile.io, LoyaltyLion, and Okendo against your budget and existing stack.
Want to see it on your store? Install Love Loyalty free from the Shopify App Store or book a 15-minute setup call. Built for Shopify · 200+ App Store reviews.
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