Most pet brands pay to win a customer through ads and influencer posts, then pay again every few weeks so that customer reorders food, treats, and litter from them and not from the pet store down the road. A loyalty app gives pet owners their own reason to reorder from you, since every bag of food earns points toward the next one. VIP tiers can reward your most regular buyers with gifts and early access, and a paid membership can include free shipping on heavy bags of food and litter.
The Shopify App Store lists hundreds of loyalty apps, and most include the same core features: points, VIP tiers, referrals, and POS support for pet stores and grooming salons. Each app puts those features on different plans and raises the price as your monthly orders grow.
In this comparison article, I'll break down the most important customer loyalty features for pet and animal care brands, then compare pricing across identical order volumes (500, 2,000, and 10,000 orders per month), so you can see which features you get on each plan and what you'll pay for them.
Here are the 7 best Shopify loyalty apps for pet and animal care brands in 2026.
Here are eight must-have features to check before you choose a customer loyalty app for your pet and animal care brand.
Points for pet profile data. Every app on this list offers points, so check which non-purchase actions earn them. Points for adding a pet's birthday, breed, or the number of pets in a household tell you what to recommend and when to send a birthday treat.
Free product rewards. Pet owners reorder the same food and treats, so a free bag of treats or a new toy is a reward they'll use. Check whether points can be redeemed for products and not only discounts.
VIP tiers for your most regular buyers. A customer who buys food every month is worth more to you than one who buys a toy once a year. VIP tiers let you reward that spend with gifts, event access, or higher earn rates, and the plan they start on ranges from $79/month to a custom quote.
Paid memberships for free shipping on heavy orders. Dry food and litter are heavy, so shipping costs put customers off buying online. A paid membership lets you sell free shipping or member discounts as a yearly perk, and only one app on this list lists paid memberships on its pricing page.
Subscription app integrations. Many pet brands sell food and litter on auto-ship through Recharge, Skio, or Shopify Subscriptions. Check that the loyalty app connects to your subscription app, so subscribers are part of the program too.
Referrals that travel through dog parks and vet visits. Pet owners swap brand recommendations at dog parks, in puppy classes, and in vet waiting rooms. A referral program that rewards both sides gives the person asking a discount code to use.
In-cart redemption for frequent refills. Pet owners reorder often, so they'll use their points many times a year. When they can apply points in the cart, they don't leave to find a discount code on every refill.
Klaviyo flows that use loyalty data. Pet brands already send reorder reminders and pet birthday emails from Klaviyo. When the loyalty app passes points balances and tier status into those flows, a reminder that the dog food is running low can also tell the customer how many points they have toward the next bag.
Apple and Google Wallet passes. A Wallet pass puts a customer's points and tier on their phone, so they can show it at a pet store counter or grooming salon without logging in. The pass stays in their phone's wallet between orders, which keeps the program in front of them when it's time to restock.
Shopify POS for pet stores, grooming salons, and events (skip if you're online-only). If you sell in a pet store, through a grooming counter, or at dog shows and events, staff need to enroll customers and apply rewards at checkout. All seven apps list a POS integration, but the plan it starts on differs.
Best for: Enterprise Shopify Plus pet brands that want an all-in-one loyalty app with VIP tiers, paid memberships, referrals, POS integration, Klaviyo flows, Apple and Google Wallet passes, and B2B loyalty from $79/month for up to 2,000 orders, and unlimited orders for $399/month
Rating: 5.0 | Price: $12–$399/month | Free Plan: Yes
Love Loyalty is the most complete loyalty platform for pet and animal care brands. It's built exclusively for Shopify and Shopify Plus, and it includes every retention lever a growing pet brand needs: points, VIP tiers, referrals, paid memberships, Apple/Google wallet passes, POS for retail outlets and grooming counters, and B2B loyalty for vet dispensary and groomer wholesale partners.
The program also shows up everywhere it needs to. 20+ native widgets embed across PDP, cart, checkout, account, and thank-you pages, so customers see points, rewards, and member pricing at every decision point. All of it is bundled across three published plans, with no custom enterprise quotes or sales calls required.
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Launch a loyalty program for your Pet and Animal care brand with Love Loyalty. Schedule a free call today.
Best for: Small pet brands with a retail store
Rating: 4.9 | Price: $15–$999/month | Free Plan: Yes
Smile is a points and referrals app with native Shopify POS support on every plan, including the free one. It's designed for small pet brands that want one loyalty program in their store and online.
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Best for: Indie pet brands consolidating apps
Rating: 4.8 | Price: $15–$999/month | Free Plan: No
Growave is a retention app that combines loyalty, product reviews, and a wishlist. It's designed for small pet brands that want reviews, a wishlist, and loyalty in one subscription, with auto-ship customers included.
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Best for: Pet brands sold through retail stockists
Rating: 4.6 | Price: From $199/month | Free Plan: No
LoyaltyLion is a loyalty platform with receipt upload for points and API access on every plan. It's designed for pet brands whose customers also buy in pet stores and supermarkets, and who want those purchases to earn points.
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Best for: Pet brands that reward repeat refills
Rating: 4.7 | Price: From $199/month | Free Plan: No
Yotpo Loyalty is a loyalty and referrals platform with punch-card and goal-spend campaigns on its entry plan. It's designed for pet food and treat brands that want to reward customers for reordering the same products.
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Best for: Creator-led pet brands
Rating: 5.0 | Price: $99–$999/month | Free Plan: Not verified
Loyoly is a loyalty and referral app with 40+ missions that reward opt-ins, UGC, Instagram posts, and Google reviews. It's designed for pet brands that want customers to earn points for posting photos and videos of their pets with your products.
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Best for: New pet brands that want reviews with loyalty
Rating: 4.8 | Price: $49–$349/month | Free Plan: Yes
Nector is a loyalty app that combines points, referrals, and product reviews. It's designed for new pet brands that want photo reviews and a points program in one app.
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The winner doesn't change. The tier you start on does, and so does the alternative worth considering at each stage.
Stage 1: Up to 500 orders/mo. What you need: points, a loyalty page, in-cart redemption, Klaviyo integration, and live chat + email support. Enough to run a basic program without overspending on features you haven't earned the right to use yet.
The pick: Love Loyalty's $12/mo entry tier covers all of this. Closest alternatives are Nector at $49/mo (bundles reviews and pet birthday rewards) or Smile at $79/mo (simplest setup).
Stage 2: Up to 2,000 orders/mo. What you need: VIP tiers, paid memberships for the auto-ship club you've been planning, referrals, and Shopify POS if you're launching a counter inside a pet store or grooming salon.
The pick: Love Loyalty's $79/mo mid-tier bundles all four core features into one published plan, with onboarding support included. Smile's $199 plan covers VIP tiers and referrals but no memberships or POS, at more than twice the price.
Stage 3: Up to 10,000 orders/mo. What you need: everything from Stage 2, plus checkout extensions, B2B loyalty for vet dispensary and groomer wholesale partners, and unlimited order volume so you stop tracking overages every time a TikTok hits.
The pick: Love Loyalty's $399/mo premium plan offers unlimited orders, checkout extensions, B2B, and a reduced 0.8% membership fee. Smile's Plus plan at $999/mo caps at 7,500 orders without paid memberships. LoyaltyLion lands on a custom quote that typically clears $1,500/mo.
Stage 4: Enterprise or Shopify Plus (10,000+ orders, 100,000+ customers). What you need: everything from Stage 3, plus migration support if you're moving off a legacy contract. You also need the operational capacity to handle 100,000+ customer records across human and pet profiles, multi-pet households, and auto-ship subscribers, without losing point balances or tier statuses.
The pick: Love Loyalty's $399/mo premium plan with free migration support, which also offers unlimited orders, checkout extensions, B2B, and paid memberships.
Still deciding which plan matches your stage? Schedule a free demo with Love Loyalty and get a personalized walkthrough of the features, integrations, and pricing built for where your pet brand is right now.
Your first products (up to 500 orders a month). You need points, free product rewards, and in-cart redemption so customers can use points on their next refill. Love Loyalty's $12/month plan includes all three, plus a loyalty page, Klaviyo, and Shopify POS for a first pet store. Smile and Growave both start at $15/month for 500 orders with POS and free product rewards.
An auto-ship program and a first store counter (up to 2,000 orders a month). You need VIP tiers for regular buyers, paid memberships for free shipping on heavy orders, and POS for the store. Love Loyalty's $79/month plan includes all three, plus Wallet passes. Smile's $199/month Growth plan includes VIP tiers and POS, but paid memberships aren't listed.
Vet and groomer partners (up to 10,000 orders a month). You need a plan that won't charge overages on frequent refill orders, and separate rules for vet and groomer accounts. Love Loyalty's $399/month plan includes unlimited orders, and B2B programs start at $79/month. Nector's $349/month Premium plan includes 12,000 orders with VIP tiers, if you don't need memberships or B2B rules.
Several stores and partners (over 10,000 orders a month). You need unlimited orders and a migration that keeps every point balance and tier. Love Loyalty stays at $399/month at any volume, and Growave's Unlimited plan costs $999/month.
Already running a loyalty program and worried about losing point balances, pet profile data, or tier statuses?
Yoggies, a Czech dog food brand, moved over 100,000 customers to Love Loyalty with every point balance and tier status preserved. Its previous program was costly and rigid, so the team compared platforms before switching. Jirka Švihálek, CMO at Yoggies, said: "Love Loyalty turned out to be the most favorable app when it comes to feature offerings, pricing, and adjustability." Six months after launch, 97.3% of Yoggies' customers take part in the program.
Agradi, an equestrian brand serving horse and pet owners, moved over a million customers from LoyaltyLion to Love Loyalty and reached a 47% point redemption rate within weeks of launch. Andries Wesselingh, Data Manager and Website Lead at Agradi, described the problem with their previous app: "we had problems with connecting the products and it took a lot of our time to create custom solutions and solve the problems this app had. And it was very expensive."
Both migrations preserved point balances, tier statuses, and customer trust, with onboarding manager support throughout.
Book a free demo and our migration team will walk you through how we'd move your customers over and what your setup would look like on Love Loyalty.
Love Loyalty is the best fit for most pet brands, but the right app changes with your size and how you sell.
If you're a pet brand thinking of building a loyalty program on Shopify, schedule a demo with Love Loyalty.
1. What is the best loyalty app for pet brands on Shopify?
The best loyalty app for pet brands on Shopify is Love Loyalty for most brands. Its $79/month plan includes VIP tiers, paid memberships, referrals, in-cart redemption, Wallet passes, and Shopify POS for up to 2,000 orders a month.
2. Do loyalty apps work with pet food subscriptions?
Several do. Love Loyalty integrates with Recharge, Skio, Appstle, and Shopify Subscriptions, Growave with Recharge and Loop, and Yotpo Loyalty and Loyoly with Recharge. LoyaltyLion includes subscription integrations from its quote-based Advanced plan.
3. Can I offer free shipping on heavy orders as a loyalty perk?
Yes. Love Loyalty's paid memberships let you include free shipping as a yearly benefit, and the one-click upsell at checkout applies it to the order the customer joins with. Smile lets customers redeem points for free shipping on every plan.
4. Can I reward customers on their pet's birthday?
Yes. Yoggies' Love Loyalty program includes birthday presents for dogs. Yotpo Loyalty includes birthday and anniversary rewards on its entry plan, and Nector includes birthday rewards from its $49/month Starter plan.
5. Do these loyalty apps work in a pet store or grooming salon?
All seven apps list a Shopify POS integration. Smile and Growave include it on every plan, Love Loyalty from $12/month, and Nector from $179/month, while LoyaltyLion limits it to one location on its Classic plan.
