If you run your loyalty program on LoyaltyLion, you've probably hit at least one of these problems. Your custom plan price goes up every year. You need VIP tiers or POS support, and the only answer is a custom quote. Or you can't get a reply from support once onboarding is over.
We compared the top five LoyaltyLion alternatives on pricing, features, and what each plan includes. You'll see where each app is strong, where it falls short, and what it costs as your store grows.
Short answer
Love Loyalty is the best LoyaltyLion alternative for most Shopify stores. It includes VIP tiers, paid memberships, and Klaviyo for $79/month on 2,000 orders, where LoyaltyLion charges $199 for 500 orders and puts VIP tiers behind custom pricing.
Smile suits small stores that want a free plan with referrals and Shopify POS.
Yotpo makes sense if you already use Yotpo Reviews.
Growave replaces your reviews and wishlist apps too.
Loyoly fits brands that want to reward UGC and reviews alongside purchases.
Where LoyaltyLion's pricing pushes you to upgrade
LoyaltyLion's entry plan costs $199/month, and the features that grow a loyalty program need custom pricing above it. This table shows the cheapest plan that includes each feature, so you can see where each app's price jumps.
LoyaltyLion's price jumps at VIP tiers, POS support, and referrals, which all need a custom quote.
Stop overpaying LoyaltyLion $199/mo plus an add-on for VIP tiers
Love Loyalty includes VIP tiers at $79/mo with 2,000 orders, paid memberships, Klaviyo flows, and Apple and Google Wallet pass.
Yotpo also starts at $199, and VIP tiers need its custom-priced Premium plan.
Smile looks cheap at $15, but VIP tiers and points expiry both need Growth at $199.
Growave's $15 plan includes POS, but VIP tiers, points expiry, and a loyalty page all need its $199 plan.
Loyoly includes VIP tiers on its £99 Lite plan, but product-page and checkout placements need Premium at £449.
Love Loyalty includes points expiry and product-page points at $12 and VIP tiers and paid memberships at $79. Klaviyo flows and Apple and Google Wallet passes come on that same $79 plan. Smile, Yotpo, and Growave don't list wallet passes at all, and LoyaltyLion and Loyoly sell them as add-ons. Checkout extensions, though, need Love Loyalty's $399 plan, while LoyaltyLion, Smile, and Yotpo include them at $199.
What merchants complain about on LoyaltyLion
The most common complaints center on pricing structure, customer support, and cancelling.
Custom plans go up about 20% year over year, so merchants pay more every renewal for the same program.
VIP tiers and POS support need custom pricing, so merchants can't see the cost of a full program before a sales call.
Support is hard to reach after onboarding, even for merchants who have spent thousands on the app.
Merchants say they can't see a clear ROI from the program.
Cancelling means going through several people on the sales team.
This is why Shopify merchants turn to LoyaltyLion alternatives that offer published pricing, VIP tiers without a quote, and support that replies.
What each customer loyalty app costs as you grow
Loyalty apps charge by monthly orders, so today's price isn't the price you'll pay after a good quarter. This table uses each app's cheapest plan that covers the volume, billed monthly.
How we calculated it:
Love Loyalty Growth adds $15 per 100 past 2,000, so Plus at $399 becomes cheaper above 4,100 orders.
LoyaltyLion at 2,000 is Classic from $199 plus its listed $10 per 100 overage. Higher tiers are custom quotes.
Smile at 2,000 is Growth ($199), because its $79 plan stops at 1,000 orders. At 5,000, it's Growth plus $20 per 100 orders over 2,500.
Smile at 10,000 is Plus ($999 for 7,500 orders) plus $5 per 100 over 7,500. Plus is billed annually only. On monthly billing, Growth would cost $1,699.
Yotpo Pro adds $20 per 100 orders up to 1,000, then a flat $100 per extra 1,000. Yotpo aims its Enterprise plan at stores above 5,000 orders, so expect a custom quote at 10,000.
Growave at 2,000 is Growth ($199) plus $15 per 100 over 1,500. At 5,000, it's Plus ($499) plus $10 per 100 over 3,000.
Growave at 10,000 is its Unlimited plan ($999), which is cheaper than Plus with overage ($1,199).
Loyoly is left out because it prices in pounds and doesn't publish prices above 500 orders.
Love Loyalty is the cheapest at 500, 2,000, 5,000, and 10,000 orders. At 5,000 orders, Smile, Yotpo, and Growave all cost $699, which is $300 more than Love Loyalty's unlimited plan.
Stop paying LoyaltyLion a custom quote when unlimited orders cost only $399/mo
Love Loyalty offers unlimited orders at $399/mo with points program, VIP tiers, paid memberships, referrals, POS integration, Klaviyo flows, and Apple & Google Wallet pass.
What are the top LoyaltyLion alternatives for Shopify in 2026
Based on pricing, features, platform reliability, and customer support, here are the top 5 LoyaltyLion alternatives for Shopify in 2026:
1. Love Loyalty
Best for: Enterprise Shopify Plus brands that want an all-in-one loyalty app with VIP tiers, paid memberships, referrals, POS integration, Klaviyo flows, Apple and Google Wallet passes, and B2B loyalty from $79/month for up to 2,000 orders, and unlimited orders for $399/month.
Love Loyalty is the best LoyaltyLion alternative for Shopify stores that want the widest loyalty feature set at a published price. It's built exclusively for stores that want points, VIP tiers, paid memberships, referrals, Apple/Google Wallet passes, Klaviyo flows, checkout extensions, on-demand development, and POS in one app without LoyaltyLion's custom quotes.
The Growth plan ($79 for 2,000 orders) adds VIP tiers, B2B programs, Apple and Google Wallet passes, and paid memberships. With memberships, you charge an annual fee for always-on perks like discounts and free shipping. The one-click membership upsell at checkout applies the member discount to that same order, which no other app on this list offers.
Key features
Points program with 20+ placement options across your storefront
Point redemption directly in the cart (fewer steps for customers)
VIP tiers with exclusive perks
Referral program for customer acquisition
Paid memberships with a one-click upsell at checkout (benefits apply to the same order)
Native Shopify POS integration (online and physical stores)
Klaviyo flows (points balance and tier status in your emails)
Apple and Google Wallet passes (points and tier on the customer's phone)
API access (connect loyalty data to your own tools)
On-demand development (custom features built for your store)
Founder-led onboarding and performance audits
Customer data stored in Shopify metafields (faster load times, better privacy)
B2B loyalty programs (wholesale customers)
Onboarding support, success management, and migration help at no extra cost
Pros
2,000 orders for $79/month and unlimited orders for $399/month
$399/month plan includes checkout extensions, API access, founder-led onboarding, performance audits, and on-demand development
Klaviyo flows and Apple and Google Wallet passes from $79/month
Point redemption in the cart, with no pop-up widgets
20+ loyalty touchpoints
Paid memberships alongside points and VIP tiers
Data stored in Shopify metafields for speed and privacy
Dedicated onboarding and success managers on all plans
Cons
Shopify only
Paid memberships carry a 1.8% transaction fee on Growth (0.8% on Plus)
Agradi, a Dutch equestrian brand, moved from LoyaltyLion to Love Loyalty and migrated over a million customers. Its point redemption rate reached 47%, and loyalty drove $900k in revenue in under two months. Andries Wesselingh, Agradi's Data Manager & Website Lead, said, "So we switched to Loyalty Lion, where the redemption was seamless but there we had problems with connecting the products and it took a lot of our time to create custom solutions and solve the problems this app had. And it was very expensive."
Love Loyalty Pricing
Plan Tier
LoyaltyLion
Love Loyalty
Why Love Loyalty
Entry Plan
LoyaltyLion
From $199/mo for 500 orders
Love Loyalty
$12/mo for 500 orders
Why Love Loyalty
94% cheaper for the same 500 orders, with points, referrals, a loyalty page, free product rewards and POS integration all included at a published price
Mid Plan
LoyaltyLion
$349/mo for 2,000 orders
Love Loyalty
$79/mo for 2,000 orders
Why Love Loyalty
77% cheaper at the same 2,000 orders, and includes VIP tiers, paid memberships, Klaviyo flows, Apple & Google Wallet Pass and B2B programs
Premium Plan
LoyaltyLion
Custom quote
Love Loyalty
$399/mo for unlimited orders
Why Love Loyalty
$399/mo for unlimited orders with checkout extensions and API access, where LoyaltyLion quotes per merchant and caps its top tier at 10,000 customers
Yotpo is a retention marketing platform that sells reviews, UGC, and loyalty as one bundle or separate subscriptions. It's designed for brands that want loyalty connected to the Yotpo reviews ecosystem.
Key features
No-code loyalty program with VIP tiers and rewards
Templated campaigns for repeat purchases
Revenue and engagement dashboards
Loyalty bundled with reviews and SMS
Pros
Tight integration with the Yotpo reviews ecosystem
Variety of campaign types
Analytics for optimization
Live chat support on the entry tier
Cons
$199/month for only 500 orders
No VIP tiers at the entry level
$299/month for 1,000 orders at mid-tier, with no membership feature on any plan
Yotpo Loyalty Pricing
Plan Tier
Yotpo
Love Loyalty
Why Love Loyalty
Entry Plan
Yotpo
From $199/mo for 500 orders
Love Loyalty
$12/mo for 500 orders
Why Love Loyalty
94% cheaper for the same 500 orders, with points, referrals, a loyalty page, free product rewards and POS integration all included at a published price
Mid Plan
Yotpo
$399/mo for 2,000 orders
Love Loyalty
$79/mo for 2,000 orders
Why Love Loyalty
80% cheaper at the same 2,000 orders, and includes VIP tiers, paid memberships, Apple & Google Wallet Pass and B2B programs
Premium Plan
Yotpo
Custom quote
Love Loyalty
$399/mo for unlimited orders
Why Love Loyalty
$399/mo for unlimited orders with checkout extensions and API access, where Yotpo quotes per merchant and aims its top tier at stores above 5,000 orders
3. Smile.io
Best for: Small stores that want a free plan with referrals and Shopify POS
Smile is a loyalty platform centered on reward points, VIP programs, and referrals, with a wide range of third-party integrations. It's designed for smaller stores that want points and referrals on a free or low-cost plan.
Key features
Points, VIP tiers, and referral programs
Branding options to match your store
Loyalty Hub inside customer accounts
Klaviyo, Judge.me, Gorgias, and 30+ other integrations
Pros
Free plan includes referrals and Shopify POS
30+ integrations with popular Shopify apps
Modern Loyalty Hub for customer accounts
Strong brand recognition and an established user base
Cons
VIP tiers and points expiry need the $199/month plan
Top tier caps at 7,500 orders for $999/month, billed annually
No paid membership feature on any plan
Users report redemption flow confusion and delayed support responses
Smile Loyalty Pricing
Plan Tier
Smile
Love Loyalty
Why Love Loyalty
Entry Plan
Smile
$79/mo for 1,000 orders
Love Loyalty
$12/mo for 500 orders
Why Love Loyalty
85% cheaper, with POS integration, free product rewards and 30+ integrations all included at the entry price
Mid Plan
Smile
$199/mo for 2,500 orders
Love Loyalty
$79/mo for 2,000 orders
Why Love Loyalty
60% cheaper, and adds VIP tiers, paid memberships and B2B loyalty programs that Smile doesn't offer at this tier
Premium Plan
Smile
$999/mo for 7,500 orders
Love Loyalty
$399/mo for unlimited orders
Why Love Loyalty
60% cheaper, with unlimited orders instead of a 7,500 cap, plus checkout extensions and API access
4. Loyoly
Best for: Brands that want to reward UGC and reviews
Loyoly is a loyalty and referral platform that rewards customers for 40+ actions, including UGC and reviews. It's designed for brands that want customers earning points for content and engagement, beyond purchases.
Key features
40+ engagement missions
VIP tiers on the entry plan
Referral links by URL, email, SMS, and WhatsApp
Store credit and cashback rewards
Apple and Google Wallet card (add-on)
Pros
VIP tiers from £99/month
Dedicated account manager on Premium
Live chat with replies in under three minutes
Cons
Prices in pounds, excluding taxes
£449/month for Premium at only 500 orders
Only 2 integrations on the Lite plan
No Shopify POS or paid memberships listed on its pricing page
Loyoly Pricing
Plan Tier
Loyoly
Love Loyalty
Why Love Loyalty
Entry Plan
Loyoly
$99/mo for 500 orders
Love Loyalty
$12/mo for 500 orders
Why Love Loyalty
88% cheaper for the same 500 orders, with points, referrals, a dedicated loyalty page, free product rewards and POS integration all included
Mid Plan
Loyoly
$449/mo for 500 orders
Love Loyalty
$79/mo for 2,000 orders
Why Love Loyalty
82% cheaper with four times the orders, and includes VIP tiers, paid memberships, Apple & Google Wallet Pass and B2B programs
Premium Plan
Loyoly
$999/mo
Love Loyalty
$399/mo for unlimited orders
Why Love Loyalty
60% cheaper for unlimited orders, with checkout extensions and API access included
5. Growave
Best for: Stores that want reviews, wishlists, loyalty, and UGC in one app
Growave is an all-in-one retention platform that bundles reviews, wishlists, loyalty, and UGC into a single subscription. It's designed for stores that want everything in one dashboard and don't mind paying for features they might not use.
Key features
Reviews, wishlists, loyalty, and referrals in one platform
Custom branding and headless experiences
Live support, customer success, and account management
Integrations with your Shopify apps
Pros
Reviews, wishlists, loyalty, and UGC in one platform
Full branding customization
Wide integration ecosystem
Cons
Less specialized in loyalty than dedicated platforms
Learning curve from the range of features
Paying for features you might not use if you only need loyalty
Premium tier caps at 3,000 orders for $499/month
Growave Pricing
Plan Tier
Growave
Love Loyalty
Why Love Loyalty
Entry Plan
Growave
$15/mo for 500 orders
Love Loyalty
$12/mo for 500 orders
Why Love Loyalty
20% cheaper at the same 500 orders, with a dedicated loyalty page, points expiration, 30+ integrations and live chat, all of which Growave holds back for higher tiers
Mid Plan
Growave
$274/mo for 2,000 orders
Love Loyalty
$79/mo for 2,000 orders
Why Love Loyalty
71% cheaper at the same 2,000 orders, and includes VIP tiers, paid memberships, Apple & Google Wallet Pass and B2B programs
Premium Plan
Growave
$999/mo for unlimited orders
Love Loyalty
$399/mo for unlimited orders
Why Love Loyalty
60% cheaper for the same unlimited orders, with checkout extensions and API access included, and paid memberships that Growave doesn't offer at any tier
When should you choose to stay on LoyaltyLion
LoyaltyLion is still the right choice for some stores:
Its plans include a rewards page built for you and an onboarding manager. If you want LoyaltyLion's team to set up your program, few alternatives above do the same on their entry plan.
It's built for brands that need deep CRM integrations and custom workflows, with automated loyalty emails that help prevent churn.
Switch when you need VIP tiers, POS support, or paid memberships without a custom quote, because that's where LoyaltyLion's price becomes impossible to predict.
How to migrate from LoyaltyLion
Export customer emails and point balances from LoyaltyLion, and note your earning rules and reward values.
Install the new app with its widgets hidden, rebuild your rules, and import the balances.
Spot-check ten customers across both apps.
Re-assign VIP status by tag or segment if you use tiers.
Turn the new widgets on and uninstall LoyaltyLion the same day, so no one earns points in two places.
Email customers to tell them their balances carried over.
Love Loyalty's team handles migrations at scale. Pet food brand Yoggies moved over 100,000 customers, with points and tier status preserved, and the system was ready in a few weeks.
Switch without starting your loyalty program over
Agradi migrated 100,000+ customers to Love Loyalty while keeping its existing loyalty data and reached a 47% reward redemption rate.
Find the best LoyaltyLion alternative for your store
Here's the short version:
Love Loyalty is the best LoyaltyLion alternative for most Shopify stores, but the right app depends on why you're leaving LoyaltyLion.
Running an enterprise brand on Shopify Plus? Go with Love Loyalty (VIP tiers, paid memberships, POS, and B2B from $79/month, and unlimited orders for $399/month).
Under 500 orders and only need points and referrals? Smile's free and $15 plans include them.
Already running Yotpo Reviews? Yotpo Loyalty keeps reviews and loyalty in one ecosystem.
Want reviews, wishlists, loyalty, and UGC in one app? Growave bundles all four.
Want to reward UGC and reviews? Loyoly has 40+ missions for it.
Want the most loyalty features for the price? Love Loyalty starts at $12/month and adds VIP tiers, memberships, Klaviyo flows, and wallet passes at $79.
If you're moving off LoyaltyLion, book a Love Loyalty demo and we'll walk through your migration.
Frequently Asked Questions
1. What is the best LoyaltyLion alternative in 2026?
The best LoyaltyLion alternative in 2026 is Love Loyalty, because it's built only for Shopify and offers VIP tiers, POS support, paid memberships, B2B functionality, and 20+ native widgets at entry-level pricing.
2. Why do Shopify merchants look for LoyaltyLion alternatives?
Shopify merchants look for LoyaltyLion alternatives because of 20% yearly price increases on custom plans, slow support after onboarding, VIP tiers and POS locked behind custom pricing, no clear ROI reporting, and a hard cancellation process.
3. Is Love Loyalty or LoyaltyLion better for growing Shopify stores?
Love Loyalty is better for growing Shopify stores. LoyaltyLion charges $249/month for 1,000 orders and puts VIP tiers and POS support behind custom pricing. Love Loyalty gives you 2,000 orders for $79/month with POS, paid memberships, VIP tiers, referrals, cart redemption, and onboarding support. At the top tier, Love Loyalty offers unlimited orders for $399/month, while LoyaltyLion requires a custom quote.
4. Which LoyaltyLion alternative is best for Shopify Plus brands?
The best LoyaltyLion alternative for Shopify Plus brands is Love Loyalty. Its $399/month plan includes unlimited orders, checkout extensions, API access, founder-led onboarding, performance audits, and on-demand development.
5. How much does LoyaltyLion cost?
LoyaltyLion costs $199/month for 500 orders and $249/month for 1,000 orders. Higher tiers, VIP tiers, and POS support require custom pricing.
6. What is the cheapest LoyaltyLion alternative?
The cheapest LoyaltyLion alternative is Love Loyalty, at $12/month for 500 orders with points, rewards, and a loyalty page included.
7. Which LoyaltyLion alternative has paid memberships?
Love Loyalty has paid memberships, where customers pay a recurring fee for perks like discounts and free shipping. Its one-click upsell at checkout applies member benefits to the same order.
8. Which LoyaltyLion alternative includes Apple and Google Wallet passes and Klaviyo flows?
Love Loyalty includes both. Apple and Google Wallet passes put a customer's points and tier on their phone, and Klaviyo flows let you use points balances and tier status in your emails.
9. Can I migrate my existing LoyaltyLion program to another platform?
Yes, you can migrate your LoyaltyLion program to Love Loyalty. Love Loyalty offers migration support to transfer customer point balances, tier statuses, and program history from LoyaltyLion, with dedicated onboarding managers on all plans.